Experience has shown that mediation can resolve seemingly intractable conflicts. Impartial intermediaries with substantive knowledge in the fields of planning and environmental management can guide negotiations towards consensus. Mediated agreements tend to be more durable than those imposed by policy makers because they are the product of direct stakeholder participation.

Teams of JEMS mediators can: 
suggest an organized and fair process that can improve ongoing as well as future working relationships; 
ensure the representation of all key stakeholders; 
help organize the resources and expertise necessary for joint fact-finding in situations where scientific uncertainty or technical considerations play a key role 
assure that negotiations proceed in a risk-free setting where creative problem solving takes the place of adversarial bargaining, and where no commitments are made until all parties decide they can accept a final agreement; 
help devise different sets of options, or "packages," reflecting the stakeholders relative preferences with respect to the various issues before them;
ensure the proper integration of cultural and political perspectives that Israelis and Palestinians bring to the table;
 assist with ongoing monitoring of the final agreement.

JEMS will carry out a preliminary investigation of any case brought to its attention at its own cost. JEMS will also do an initial mapping of the dispute through confidential consultations with all relevant stakeholders ("conflict assessment") at its own cost, as long as it has sufficient resources to make such up-front investments. If it is determined that a full-fledged mediation process is desirable, it may be necessary for JEMS to seek either contributions from one or more of the parties to a dispute or to work with the parties to raise additional funds.